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VFAST Research Platform

Refund Policy

Clear guidelines on payment and refund eligibility

Effective Date: July 30, 2020 (Updated April 2026)

1. Payment Timing

No payment is required at submission or during peer review. Fees are only charged after manuscript acceptance.

2. Refund Eligibility

Refunds may be considered if:

  • Payment was made but the article was not published due to technical or administrative issues from our side
  • Duplicate payment occurred (accidental double payment)
  • Overpayment beyond the stated fee

3. Non-Refundable Cases

Refunds will not be applicable once:

  • The article has been published online (with DOI assigned)
  • The author voluntarily withdraws the manuscript after acceptance and payment processing
  • The manuscript is rejected after payment (payment is only requested after acceptance)

4. Refund Request Process

Requests must be submitted via email to info@vfast-iccass.com